Terms & Conditions
Please note: All bookings form a direct contract between the hotel provider and guest based on the following booking conditions
Cancellations & No Shows: Our cancellation policy is prior to 3pm the day before arrival. Any cancellations after this time will be charged in full. Any no shows where guests fail to arrive will be charged at the rate of the first nights stay.
Terms & Conditions
1 - Arrival: Payment for rooms will be taken on arrival unless otherwise stated. ID is required on arrival to check in.
2- Departure: Extras will be settled on departure unless otherwise stated. We reserve the right to charge a card for any undeclared items from the minibar or unpaid bills. £50 will be charged for deep cleaning or damage to any room caused by smoking or destruction to property.
3 - Pets : Small dogs are accepted at the hotel for an additional charge of £25. Dogs are allowed in our Cock & Hoop Pub. Dogs must not be left unattended in the room unless in a cage/pen area - these are not provided by the hotel.
4 - Breakfast: Guests are entitled to the continental buffet and 1 cooked item from the menu.
5 - Cancellations & No Shows: Our cancellation policy is prior to 3pm the day before arrival. Any cancellations after this time will be charged in full. Any no shows where guests fail to arrive will be charged at the rate of the first nights stay.
6 - Deposits - All deposits taken are non-refundable.
7 - Any large group bookings will mean cancellation policy changes. Please get in touch to find out more